Elevate Your CRM Investments with
a Strong Center of Excellence (COE)

CRM Logic enables the evolution of your COE.

The leader in driving business outcomes using Salesforce COEs in highly-regulated industries.

We apply best practices required to reduce risk and drive business outcomes.

COE Functions

Business Outcomes

Organization Values

Why CRM Logic

CRM Logic’s expertise and capabilities bring:

  • 100+ years of combined CRM expertise

  • Deep involvement in 10+ enterprise-class COE’s

  • Years of COE research and development

  • Talent aligned with COE functions

  • AI driven tools and processes

CRM Logic believes that an independent and autonomous COE team works with the IT and Business teams as a “team of peers.”

Therefore, our engagements include all three teams working together in a rigorous and structured manner to impact business outcomes.

We begin with a 27-point assessment of your COE functions and map to your organization’s specific needs to uncover the top 3-5 priorities to be addressed first.

It’s not enough to have good intentions. You need a clear-eyed, comprehensive view of where you are today, and what’s the most important “adjacent” possibility to mature your CRM implementation

Ready to take the next step?

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“We were aware we had a problem (actually many) — what we did not realize is how much we needed the help of an expert who’s done it before.”

— CRM Logic client